About Us
Handle with Care (Black Country) Limited provides an outstanding care and support service, which is recognised as the ‘first choice’ care provider for adults through:
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Working in partnership with public, voluntary and private sector organisations to ensure care services and practices exceed regulated quality assurance standards.
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Providing the highest standards of care by placing the specific and personal needs of service users at the heart of service delivery.
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Supporting and professionally developing our staff; ensuring they consistently provide a focused, personalised, dignified and compassionate caring service.
Vision
Mission
Provide a safe, compassionate and personalised Care and Support Service which enables service users to retain their independence, dignity and quality of life whilst living within their own homes
Core Values
Our core values express how Handle with Care (Black Country) Limited will perform as an employer.
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We treat our staff, clients and their families with dignity and respect, and we will embrace and embed fairness, equality, diversity, and human rights.
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We place the needs and interests of our service users at the centre of everything that we do.
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We strive to be the best in what we do and how we do it.
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We encourage Innovation and creativity, ensuring that our staff are knowledgeable and have the confidence to contribute towards the development of improved and new ways of working.
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We will create opportunities for our staff to achieve their career aspirations.
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We regard clarity and openness of communication as essential to both our organizational stability and success.
Our CORE VALUES underpin our strategies, policies, objectives and procedures by providing an anchor and a reference point for everything that we do.
